Dedicated Server Managed Services
All servers include the following management services:
- Monitoring - ping and services - we will ping monitor your server for you.
- DoS monitoring - we will monitor your server for DoS and notify you of attack. If incoming we will stop it at our gateway and if outgoing we will help you find the compromise.
- Hardware replacement - we will replace hardware at our expense with onsite spares.
- Hack recovery and dissection - if your server is hacked we will help you figure out why by going through logs and directories so we can secure it for future use.
- Services configuration help - our techs will help you initially configure and answer questions on services configuration including cPanel - DNS, email etc.
- Services restart - if you lose a service - we will restart it at your request if you do not have access.
- Server troubleshooting - server not performing well - we will help you trouble shoot it and make recommendations for performance improvements based on our observations.
- cPanel support - if you buy cPanel from us - we will support you on it.
- OS patch and secrity updates - we will update your computer using RedHat Network or Microsoft Update at your request up to once a month at no charge.