We provide a comprehensive online manual to answer most all of your questions and also so that you can make the most of the available features.
We offer this manual in the support area and also within your administrative control panel.
http://support.a2zhost.net/a2zhost_cpanel_user_guide/index.html
Another great feature we offer our our online Flash tutorials that provide visual step by step instructions on using the most popular features.
http://support.a2zhost.net/tutorials.htm